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VENUE GUIDELINES

Cashless Venue

Stereo Live is a cashless venue. No cash is accepted at the box office, bars, or bottle service. 

SECURITY & ENTRY

By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, having all of your items examined, a full pat-down, and possibly removing your shoes. We reserve the right to refuse entry to anyone.

AGES & ID

You must be 18+ to enter and 21+ for alcohol. Photo ID required.

Venue Policies

  • NO Re-entry/ins & outs
  • NO Refunds or exchanges
  • NO Sitting on designated dancefloor areas
  • NO Moshing, crowd-surfing or stage-diving
  • NO Unauthorized/unlicensed vendors
  • NO Unauthorized solicitations, handbills, sampling, giveaways, etc.

Acceptable IDs Include

  • Driver’s Licenses or other state photo identity cards issued by the Department of Motor Vehicles (or equivalent)
  • U.S. Passport
  • U.S. Passport Card
  • U.S. Military ID
  • Permanent Resident Card
  • A foreign government-issued passport
  • Border Crossing Card
  • DHS-designated enhanced driver’s license
  • Transportation Worker Identification Credential (TWIC)

Unacceptable IDs Include

  • Temporary paper IDs issued by the DMV
  • Birth certificate
  • Copies of any form of identification (Including pictures of ID)
  • School identification

ZERO TOLERANCE

We have a zero-tolerance policy for drug use and possession. Police officers will be working inside and outside of the venue, and all narcotics laws will be strictly enforced. Be responsible, and make smart choices.

Accepted Items

  • YES small bags and single compartment purses (maximum 12×12)
  • YES masks
  • YES sealed hand sanitizer up to 3oz
  • YES non-professional flash/still cameras
  • YES cellphones
  • YES sunglasses
  • YES lighters
  • YES sealed packs of cigarettes (outside use ONLY)
  • YES e-cigs / vapes (outside use ONLY)
  • YES sealed/wrapped tampons
  • YES earplugs
  • YES sealed chapstick and lip gloss
  • YES sealed packs of gum
  • YES costumes
  • YES signs and posters

Prohibited items

  • NO illegal substances
  • NO drugs or drug paraphernalia
  • NO pets
  • NO laser pointers
  • NO LED gloves or LED microlights used for light shows
  • NO hula hoops / LED hula hoops
  • NO glow sticks
  • NO pacifiers
  • NO large chains or spiked jewelry
  • NO balloons, balls, inflatable balls or frisbees
  • NO backpacks
  • NO Camelbaks or bota bags
  • NO large purses or bags
  • NO stuffed animals or dolls (including plush backpacks)
  • NO outside food or beverages
  • NO weapons of any kind (includes pocket knives, pepper spray, fireworks, etc.)
  • NO professional recording equipment for photo, video, or audio (no detachable lenses, tripods, big zooms or commercial use rigs)
  • NO video cameras
  • NO whistles, air horns, or other loud noise devices
  • NO open packs of gum
  • NO eye drops
  • NO pashminas
  • NO opened packs of cigarettes (sealed cigarettes ONLY)

Contact Us

Message Houston

Message Dallas

Houston Email
info@stereolivehouston.com

Dallas Email
info@stereolivedallas.com

Ticketing
tickets@stereolive.com

Houston
6400 Richmond Avenue, Houston, TX 77057
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Dallas
2711 Storey Lane, Dallas, TX 75220
(click to open maps on your phone)

Houston

Dallas